I met Bob in 1998 when my 1st marriage was failing and I fell behind in my L&M account payments. I told him I needed to suspend payments on my account until my house sold. He understood and agreed, and six months later I kept my word. We became friends and colleagues in 2006. We kept in touch until he retired and we both moved forward in other directions. My condolences to Aline, his family and friends. Rest In Peace Bob!